Background

The foundation of Colourful Zone Online Shopping Store is to provide the best customer service, the professional technical support and the great price to our every customers. The name "Colourful Zone" is given to not only we can give the bright mood to our guests and consumers, but also we can endow with the services which can be actually perform the consumers' necessities. It is main endeavor and the courage of our online shopping store. We accomplish to attempt our greatest to attain our attitude to our each and every purchaser in each instant.

Actually, we are purely Hong Kong based online store which is NOT those kind of cheap and bad online stores located in China and they can only provide the cheapest price but the worst quality products to you with the bad customer service. Conversely, we only provide the best product quality, the best customer service and the professional technical support to our every customers as described above. Since we are based in Hong Kong, there are many advantages that we can have such as these two most important factors, the great price and the best product quality. Moreover, such as high volume and various kind of products, fast and accurate shipping time and reliable shipping way are the other advantages in Hong Kong. They can provide a good environment to our online store to serve people all over the world.

Furthermore, we have our own professional technical support team to provide the best technical support to our every customers. Therefore, you can feel comfortable, happy and full of confidence while shopping with us.

First Online Store Providing Both Retail & Wholesale Service Based-in Hong Kong

Colourful Zone Online Shopping Store is the first online store based in Hong Kong who is able to provide the retail and the wholesale service in the same platform. In our online store, if you are the normal retail customers, of course you can enjoy to buy our products just by simply adding them into your shopping cart, checking out and making the payment. It is easy without any difficulty.

Meanwhile, if you are the wholesale customers, you will not suffer from the pains anymore in our online store compared with the other wholesale online service providing to you such as the unknown wholesale prices of their products, difficult to make the wholesale order or it is very troublesome that you need to write down the product number by yourself and manually write the email to that wholesaler to ask the price and make the order, etc..

In our online store, all the procedures of making wholesale orders are exactly same as making retail orders, it is exactly easy and simple as making retail orders. After you can get our wholesale account, you will know the prices of our products and you can make the wholesale order at the same time. After that, we will communicate with you all the details included the total price, shipping method, shipping address, etc.. After both parties, you and us, agree all contents stated in the wholesale order, it is the time you go to make the payment to us according to the wholesale order. After the payment is cleared, the products will be shipped to you as soon as possible. That is all. It is easy and convenient. You can clearly know what you are paying for. Thus, you can feel the outstanding and unique wholesale online service at here only. You cannot find it out in the other place.

The Best Customer Service Offering

Colourful Zone Online Shopping Store aims to provide the best customer service, large variety and selection of merchandise, quick and accurate delivery times, and the best prices. Colourful Zone prides itself in providing customer satisfaction. We take all measures to have your inquiries answered within an hour and not exceeding 12 hours, except on weekends, as promised. Our highly trained staff is happy to answer any questions that you may have. Also, we are pound of providing the unique and the best customer service by means of Colourful Zone Live Support! feature to our every visitor and customer in real time. Colourful Zone uses its own e-commerce solution for its website which provides ease of use, high security and data protection. Our website is verified by McAfee Secure everyday in order to ensure to provide the safest and the highest secured environment to our every customers while processing their sensitive data as well. They are the promise of Colourful Zone made for you.

The Best & Lowest Prices Offering

Because of the strong relationship between suppliers, distributors and dealers with us in the industry, we can give the best price to you who can save as much as money to get your favourite products.

Since we are the Hong Kong based online store, the shipping cost will be higher then your local store relatively. However, even though it is the case, the total price is still lower than your local store who can offer. Also, after you placed the order, we would like to invite you to do the survey about our store in order to share your experiences in here to the others.

The Best Product Quality Offering

Colourful Zone Online Shopping Store only source and get the highest quality products to our customers. All products from our suppliers have to be qualified by our Product Quality Certified Team. Thus, there is no any bad quality product can be found in our online store and you can enjoy to order the best quality product at here.

100% Quality Check Program For Our Products

Colourful Zone Online Shopping Store is pound that we have set up our Quality Control Team to do the 100% quality check of our products. If the product is covered by this program, that means each piece of that product has to be passed by our Quality Control Team in order to achieve 0% rate of Dead On Arrival(DOA) for that product to our every retail customers. There is no online store to do this program except Colourful Zone.

Also, under this program, the product is covered by our 1 year warranty given that all our "CZ" warranty labels are presents on our products without any scratch. Thus, you can feel full of confidence to purchase our products with enjoying our highest product quality as well as our best customer service.

The Best Technical Support Offering

Colourful Zone Online Shopping Store has our own professional technical support team to provide the best technical support to our every customers. Thus, we can help you to solve the technical problem associated with the products you bought from us. Also, you do not need to worry about how to use and operate the product you ordered anymore. We are pleased to answer you all of the above questions.

F.O.C. Online Service

Colourful Zone Online Shopping Store has developed the F.O.C.(Free Of Charge) Online Service for public use. Our aims is that apart from our customers can walk around our online store to find out and order anything what they want, they can also enjoy our F.O.C. Online Service and vice versa. We will go on our development at all aspects in order to serve for public as much as we can.

Special Thanks

The primary code base of this online store is provided from osCommerce which is an Open Source based online shop e-commerce solution as well as all latter development and maintenance are provided and powered by Colourful Zone Online Shopping Store.

Our Contact

You can simply contact to us by the page "Contact Us". Also, you can directly send email to us by the below categories,

• Sales Department -- contact them about sales, products, order and customer related matter
  sales@colourful-zone.com


• Technical Support -- contact them about all technical issues in here such as payment transaction problem, cannot load the web page, etc.
  support@colourful-zone.com


• Webmaster -- contact them about the website development, "Link to us" matter, etc.
  webmaster@colourful-zone.com