Background

The foundation of this online store is that we discovered the development of online business is fast-growing but in fact the quality and the customer service of those online shops are not good enough or even bad, the prices are not competitive and expensive, the delivery time is not punctual, or the worst thing -- Scammers. The services they provided actually cannot fulfill the customers' need. Thus, we decide to establish a online shopping store which called "Colourful Zone". It not only can give the fresh feeling to our visitors and customers, but also provide the services which can really fulfill the customers' need. It is our aims and the spirit of our online store. We must try our best to achieve the best service and the best price to our every customers at any time.

As the above mentioned, since we are Hong Kong based online store, there are many advantages that we can have such as these two most important factors, low price and good quality. Furthermore, such as high volume and various kind of products, fast and accurate shipping time and reliable shipping way are the other advantages in Hong Kong. They can provide a good environment to our online store to serve people all over the world. Thus, we are founded in early 2006.

Although our history seems to be not so long, it does not imply we are the fresh. Actually, we have strong relationships between suppliers, distributors, dealers, etc. in the industry. Thus, our customers, as you, can feel comfortable and happy while shopping with us.

First Online Store Providing Retail & Wholesale Service Based-in Hong Kong

We are the first online store based in Hong Kong who is able to provide the retail and the wholesale service in the same platform. In our online store, if you are the normal retail customers, of course you can enjoy to buy our products just by simply adding them into your shopping cart, checking out and making the payment. That is all.

However, if you are the wholesale customers, you will not suffer from the pains anymore in our online store compared with the other wholesale online service providing to you such as do not know the wholesale prices of their products, do not know how to make the wholesale order or it is very troublesome that you need to write down the product number by yourself and manually write the email to that wholesaler to ask the price and make the order, etc..

In our online store, all the procedures of making wholesale orders are exactly same as making retail orders, it is exactly easy and simple as making retail orders. After you can get our wholesale account, you will know the prices of our products and you can make the wholesale order at the same time. If you made the wholesale order with us, we will communicate with you all the details included the total price, shipping method, shipping address, etc.. After both parties, you and us, are agree all contents stated in the wholesale order, it is the time you go to make the payment to us according to the wholesale order. After the payment is cleared, the products will be shipped to you as soon as possible. That is all. It is easy and safe. You can clearly know what you are paying for. Thus, you can feel the outstanding and unique wholesale online service at here only. You cannot find it out in the other place.

The Best Customer Service Offering

We aim to provide the best customer service, large variety and selection of merchandise, quick and accurate delivery times, and the best prices. Colourful Zone prides itself in providing customer satisfaction. We take all measures to have your inquiries answered within a few hours and not exceeding 12 hours (except on weekends). Our highly trained staff is happy to answer any questions that you may have. Colourful Zone uses its own e-commerce solution for its website which provides ease of use, high security and data protection. Rest assured your information is safe with us. They are the promise of Colourful Zone made for you.

The Best & Lowest Prices Offering

Because of the strong relationship between suppliers, distributors, dealers with us in the industry, we can give the best and lowest price to you who can save as much as money to get your favourite product.
Since we are the Hong Kong based online store, the shipping cost will be higher then your local store relatively. However, even though this is the case, the total price is still lower then your local store who can offer. Also, after you placed the order, we would like to invite you to do the survey about our store in order to share your experiences in here to the others.

100% Quality Check Program For Our Products

Colourful Zone Online Shopping Store is pound that we have set up a Quality Control Team to do the 100% quality check of our products. If the product is covered by this program, that means each of that product has to be passed by our Quality Control Team in order to achieve 0% rate of Dead On Arrival(DOA) for that product to our every retail customers. There is no online store to do this program except Colourful Zone.

Also, under this program, the product is covered by our 1 year warranty given that all our "CZ" warranty labels are presents on the card without any scratch. Thus, you can feel full of confidence to purchase our products with enjoying our highest product quality as well as our best customer service.

F.O.C. Online Service

We have developed the F.O.C.(Free Of Charge) Online Service for public use. Our aims is that apart from our customers can walk around our Colourful Zone Online Shopping Store to find out and buy anything what they want, they can also enjoy our F.O.C. Online Service and vice versa. After that, we will go on our development at all aspects in order to serve for public as much as we can.

Special Thanks

The primary code base of this online store is provided from osCommerce which is an Open Source based online shop e-commerce solution as well as all latter development and maintenance are provided and powered by Colourful Zone Online Shopping Store.

Our Contact

You can simply contact to us by the page "Contact Us". Also, you can directly send email to us by the below categories,

• Sales Department -- contact them about sales, products, order and customer related matter
  sales@colourful-zone.com


• Technical Support -- contact them about all technical issues in here such as payment transaction problem, cannot load the web page, etc.
  support@colourful-zone.com


• Webmaster -- contact them about the website development, "Link to us" matter, etc.
  webmaster@colourful-zone.com